Where do heritage professionals look for when they are in need of advice on preventive conservation? How do they update their knowledge? As promoters and producers of preventive conservation knowledge, the International Centre for the Study of the Preservation and Restoration of Cultural Property (ICCROM) and the Canadian Conservation Institute (CCI) wanted to know more... A little less than a year ago, they posted a survey on the ICCROM website (in English only). Within two weeks, 444 professionals from 70 countries replied. They told about the context in which they work and learn, their commitment to lifelong learning, the way they like to learn and which resources they prefer. At their request, ICCROM and CCI have recently shared a summary of findings of this snap-shot survey, rich of insights to design future resources. Survey of preventive conservation tool and resource users: Summary of findings can be found on the ICCROM website at https://www.iccrom.org/news/tools-and-resources-preventive-conservation-user-perspective